PRIVACY & COOKIE POLICY
Last Updated: 25 September 2026
At Emdan Real Estate, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy & Cookie Policy explains how we collect, use, store, protect, and process your personal information and how we use cookies and similar technologies when you visit our website, contact us, or use our real estate services.
By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy & Cookie Policy.
1. WHO WE ARE
Emdan Real Estate is a real estate business based in Accra, Ghana, providing property related services including property sales, lettings, property enquiries, viewings, and related real estate services.
For purposes of applicable data protection and privacy laws, Emdan Real Estate is responsible for handling personal information collected through our website and services.
Business Name: Emdan Real Estate
Email: info@rentflex.homes
Telephone: 0542269683
Address: GC-144-5954, Awoshie-Pokuase Highway, Ablekuma, Accra, Ghana
Website: www.rentflex.homes
2. INFORMATION WE COLLECT
We may collect personal information when you contact us, submit an enquiry, register your interest in a property, request a viewing, or otherwise use our website or services.
This information may include:
- Full name
- Email address
- Telephone number
- Postal or residential address
- Property preferences
- Information about buying, selling, renting, or letting a property
- Information submitted through contact and enquiry forms
- Communications between you and Emdan Real Estate
- Website usage information such as IP address, browser type, device information, pages visited, and general website activity
- Any other information you voluntarily provide to us
We may request additional information where necessary to complete a transaction, provide a service, meet legal requirements, or comply with applicable regulatory obligations.
3. HOW WE USE YOUR INFORMATION
We may use your personal information to:
- Respond to property enquiries
- Arrange property viewings
- Provide property and service information
- Assist with property sales, purchases, rentals, and lettings
- Communicate with you about properties or services in which you have expressed an interest
- Manage our relationship with you
- Process agreements and transactions
- Improve our website, services, and customer experience
- Send relevant marketing communications where permitted
- Prevent fraud and protect the security of our website and services
- Comply with legal and regulatory requirements
4. LEGAL BASIS FOR PROCESSING
We process personal information only where we have an appropriate legal basis to do so. Depending on the circumstances, this may include processing information because you have requested a service, because it is necessary to perform a contract, because we have a legitimate business interest, because you have provided consent, or because processing is required by law or regulation.
Where processing is based on your consent, you may withdraw your consent at any time, subject to any legal or contractual limitations.
5. PROPERTY ENQUIRIES AND THIRD PARTIES
Where necessary to provide our services, we may share relevant information with appropriate third parties, including:
- Property owners and landlords
- Buyers, sellers, tenants, or prospective tenants
- Solicitors and other legal professionals
- Mortgage or financial service providers where requested or authorised
- Property management and maintenance providers
- Website, hosting, payment, and technology service providers
- Professional advisers
- Government authorities, regulators, or law enforcement where legally required
We only share information where there is an appropriate legal basis and only the information reasonably necessary for the relevant purpose.
6. MARKETING COMMUNICATIONS
Where permitted by law, we may contact you about properties, real estate services, opportunities, news, or other information that may be relevant to you.
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.
Emdan Real Estate does not sell personal information to third parties for their own marketing purposes.
7. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, remember preferences, improve performance, support security, and enhance your overall experience.
Cookies are small text files that may be placed on your computer, mobile phone, tablet, or other device when you visit a website. They can help a website remember information about your visit and recognise returning visitors.
Types of Cookies We May Use
Essential Cookies: These cookies are necessary for basic website operation, navigation, security, forms, and essential features. Disabling them may prevent some parts of the website from functioning correctly.
Preference Cookies: These cookies may remember choices such as language, preferences, or other settings to improve your experience.
Analytics Cookies: These cookies may help us understand how visitors interact with our website, including information about visitors, pages viewed, time spent on pages, traffic sources, and general device or browser information.
Marketing Cookies: Where applicable and where required by law, these cookies may be used to support relevant marketing activities and understand the effectiveness of advertising. Some marketing cookies may be placed by third party providers.
8. THIRD PARTY COOKIES
Some services integrated into our website may use their own cookies or similar technologies. These may include analytics services, social media services, maps, video services, advertising services, hosting services, and other third party technologies.
Third party providers may process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of relevant third party services where appropriate.
9. MANAGING COOKIES
You can control or delete cookies through your web browser settings. Depending on your browser, you may be able to block cookies, delete existing cookies, or receive a notification before cookies are placed on your device.
Where available, you may also manage cookie preferences through our website cookie consent banner or cookie settings.
Disabling certain cookies may affect the functionality, performance, or availability of some parts of the website.
10. HOW WE PROTECT YOUR INFORMATION
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, theft, accidental disclosure, unauthorised alteration, destruction, misuse, or other inappropriate processing.
However, no website, electronic communication system, or storage method can be guaranteed to be completely secure. You should take reasonable precautions when providing information online.
11. HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The retention period may depend on our relationship with you, contractual requirements, legal or regulatory obligations, accounting and record keeping requirements, disputes, complaints, and other legitimate business requirements.
When information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise it where appropriate.
12. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Request restriction of certain processing
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being used
To exercise an applicable privacy right, please contact us using the contact details provided below.
You may also have the right to make a complaint to the relevant data protection or privacy authority in Ghana.
13. INTERNATIONAL DATA TRANSFERS
Some service providers we use may process personal information outside Ghana. Where this occurs, we will take reasonable steps to ensure that appropriate safeguards are in place and that processing is carried out in accordance with applicable privacy and data protection requirements.
14. CHILDREN’S PRIVACY
Our services are primarily intended for adults. We do not knowingly collect personal information from children where such information is not necessary for our services.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
15. LINKS TO OTHER WEBSITES
Our website may contain links to third party websites or services. Emdan Real Estate is not responsible for the privacy practices, security, content, or policies of external websites.
We recommend reviewing the privacy and cookie policies of third party websites before providing them with personal information.
16. CHANGES TO THIS POLICY
We may update this Privacy & Cookie Policy from time to time to reflect changes to our website, services, technology, legal requirements, or privacy practices.
Any changes will be published on this page with an updated “Last Updated” date. We recommend reviewing this policy periodically.
17. CONTACT US
If you have questions about this Privacy & Cookie Policy, your personal information, or our use of cookies, please contact us:
Emdan Real Estate
GC-144-5954, Awoshie-Pokuase Highway
Ablekuma, Accra, Ghana
Telephone: 0542269683
Email: info@rentflex.homes
Website: www.rentflex.homes